Back in January, I ordered the Zoya New Year New Hue promotion (now over). They were offering your choice of any three shades of nail polish (normally $9ish each) PLUS 3 “all new” mystery mini shades for “free”, just pay $15 shipping.
I just received it, so I figured I’d review it.
It took about a month for me to get this order, which I know is not normal for Zoya. Since this was a “free” promotion, they didn’t exactly put a rush on the orders. They also claimed they waited for the promotion to end to begin mixing the mystery shades. I wasn’t terribly bothered by this, though I do wish they had emailed me when they order finally shipped. I had to search their site for my tracking code to get any updates. Since people were confused by this and a marketing mistake they made on their end, they gave everybody who ordered it a free bottle of their new Naturel Satins polish with any new $15 order, which I think was above and beyond. I knew it was free, so I had no expectations, but people being people, a lot of folks were pretty angry that it took a month for Zoya to fulfill this order.